Delivery Information

When it ships.
What to expect.

Every Broekie is baked fresh after you order. Here's how it gets to you, and what it costs.

Shipping & Costs

Every Broekie is baked fresh after you order, then it goes straight out. Standard orders ship the moment they're baked, then take 3 to 5 business days to arrive. That is not same day or next day. If you picked a date, we plan the bake and dispatch around that day.

Gauteng: R119.
Rest of South Africa: R139 for orders up to 2 kg, R169 above that.
Picking a specific delivery date: a R40 handling fee on top of delivery, anywhere in the country. Standard delivery has no extra fee.

Yes. When you order, choose a specific date for R40 extra, or choose standard delivery at no extra cost (3 to 5 business days once it ships). If you choose a date, the R40 handling fee makes sure it gets baked, packed and sent in time, and we'll do our very best to get it to you on that day. Cape Town, Durban and outlying areas: add an extra day so it gets there on time.

Delivery Times

Every Broekie is baked fresh after you order. Standard orders go to our courier as soon as they're baked and arrive 3 to 5 business days after they ship. They are not same day or next day. You get a tracking number the moment it ships. If you picked a delivery date, we plan the bake around it and do our very best to get it to you on the day.

No. Even when you pick a date, we can't promise the exact day it arrives. We plan everything around your date and do our very best to land it on the day, but once it's with the courier the timing is in their hands. If it's for a special occasion, give yourself a day or two of breathing room.

Liability & Refunds

Once your order has been handed over to the courier, it is in their care. Broekie. is not held liable for any delays, damages, losses, or issues that occur after the package has been dispatched from us. If something goes wrong in transit, you will need to take it up directly with the courier service.

We do not offer replacements or refunds for anything that occurs after your order has been handed over to the courier. Our responsibility ends at the point of dispatch. Any claim for loss or damage in transit must be raised directly with the courier. The one exception: if your Broekie arrives severely damaged, send us clear photos within 48 hours of delivery and we will replace it.

Still have questions about your delivery?

Contact Us
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