When it ships.
What to expect.

We ship on Mondays, Tuesdays, and Wednesdays only. Orders are baked fresh upon confirmation and dispatched on the next available shipping day.

To have your order shipped within the same week, you must place it on a Monday or Tuesday. Any order placed from Wednesday onwards will only be shipped out the following Monday.

Yes. At checkout you have the option to select your preferred shipping date. We will do our best to dispatch your order on the date you choose, subject to availability within our Monday, Tuesday, and Wednesday schedule.

We ship your order the next business day after it is placed. Once dispatched, you can expect delivery within 1 to 2 business days nationwide. If you selected a preferred delivery date at checkout, we will do our best to get your order to you on that day. Orders placed without a date are treated as ASAP and shipped out as soon as possible.

We can only guarantee when your order will be shipped, not when it will arrive. Because we use an external courier, the delivery timeline from that point is outside our control. If you are ordering for a special event, please plan ahead and allow a minimum of 3 business days from your dispatch date for the package to reach you.

Once your order has been handed over to the courier, it is in their care. Broekie. is not held liable for any delays, damages, losses, or issues that occur after the package has been dispatched from us. If something goes wrong in transit, you will need to take it up directly with the courier service.

We do not offer replacements or refunds for anything that occurs after your order has been handed over to the courier. Our responsibility ends at the point of dispatch. Any claim for loss or damage in transit must be raised directly with the courier.